🔐 Privacy Policy

Privacy Policy

Last Updated: June 2026

Optiviov (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website optiviov.online or engage our services. By using our website or services, you consent to the practices described here.

1. Information We Collect

We collect personal information you voluntarily provide through our contact or audit forms:

• Full name and business name
• Mobile number and email address
• Website URL and business details
• Service preferences and business goals

We also automatically collect usage data such as IP address, browser type, pages visited, and time spent on site through Google Analytics and Meta Pixel.

2. How We Use Your Information

• To respond to your enquiries and deliver our services
• To prepare personalised audit reports and growth plans
• To send service updates, performance reports, and relevant communications
• To improve our website and service offerings
• To comply with legal obligations under Indian law

3. Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share data only with trusted service providers (such as Google, Meta, payment processors) who assist us in delivering our services — under strict confidentiality agreements.

4. Data Security

All personal data is stored using industry-standard security measures in compliance with the Indian Information Technology Act, 2000 and applicable rules. Our website uses SSL encryption (HTTPS) to protect data in transit.

5. Cookies

This website uses cookies for session management and analytics. You may disable cookies in your browser settings, though some features may be affected. Types of cookies we use:

• Essential cookies — required for basic site functionality
• Analytics cookies — Google Analytics (visitor behaviour tracking)
• Marketing cookies — Meta Pixel (ad campaign tracking)

6. Third-Party Tools

We use trusted tools including Google Analytics, Meta Pixel, and payment processors. These services maintain their own privacy standards and meet acceptable data protection requirements. We recommend reviewing their respective privacy policies for full details.

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at hello@optiviov.online. We respond within 7 working days.

8. Data Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations. Upon request, we will delete your data within 30 days, unless retention is required by law.

9. Contact for Privacy Concerns