📄 Terms & Conditions

Terms & Conditions

Last Updated: June 2026

By accessing this website or engaging Optiviov for services, you accept the following terms. Please read carefully before confirming your engagement.

1. Service Agreement

Services commence after a signed agreement and receipt of the first month’s payment. All deliverables and timelines are as specified in the individual service agreement provided to the client. Any scope changes must be agreed upon in writing.

2. Ad Spend Policy

Ad budgets are managed by Optiviov but funded directly by the client. Optiviov is not responsible for platform-side policy changes that affect ad delivery or spend. We will notify clients of any significant platform changes that may impact campaigns.

3. Client Responsibilities

• Clients must provide timely access to required platforms, assets, and approvals
• Delays caused by the client may affect deliverable timelines and are not the agency’s responsibility
• Clients are responsible for ensuring all content provided to us does not infringe third-party intellectual property rights
• Clients must maintain accurate billing information throughout the engagement

4. Intellectual Property

All creative assets (graphics, ad copies, landing pages) produced by Optiviov become the client’s property upon full payment. Strategy documents, frameworks, proprietary processes, templates, and systems remain the exclusive property of Optiviov.

5. Confidentiality

Both parties agree to maintain the confidentiality of all non-public business information shared during the engagement, both during and after the contract period. Neither party will disclose confidential information to any third party without prior written consent.

6. Payment Terms

All invoices are due within 7 days of issuance. Late payments beyond 15 days may result in service suspension. We accept bank transfers, UPI, and other mutually agreed payment methods. All prices are in Indian Rupees (INR) and exclusive of applicable GST.

7. Cancellation Policy

We recommend a minimum of 3 months for meaningful results. Clients may cancel with 30 days’ written notice after the initial period. No refunds are issued for services already rendered. For refund eligibility, refer to our Refund Policy.

8. Limitation of Liability

Optiviov is not liable for indirect, incidental, or consequential damages arising from use of our services. Our liability is limited to the fees paid in the month in which the issue arose. We do not guarantee specific rankings, leads, or revenue outcomes, though we commit to best-effort performance aligned with agreed KPIs.

9. Governing Law

These terms are governed by Indian law. Any disputes shall fall under the exclusive jurisdiction of courts in Lucknow, Uttar Pradesh, India.

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